Privacy Policy

Yoli Tortilleria LLC

Effective Date: 6/15/2026 Last Updated: 6/15/2026

Yoli Tortilleria LLC ("Yoli Tortilleria," "we," "us," or "our") respects your privacy and is committed to protecting the information you share with us. This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices you have. It applies to information collected through our website (eatyoli.com), our online store, our text messaging program, and in the course of our business relationships.

By using our website, placing an order, or communicating with us, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect information that you provide to us directly, as well as certain information automatically when you use our website. This may include:

  • Contact and business information: name, business name, mailing address, email address, and phone number (including mobile number).

  • Order and transaction information: products ordered, order history, delivery details, and payment information processed through our payment providers.

  • Communications: information you provide when you contact us by phone, email, text message, or through our website, including the content of those communications.

  • Website usage information: information collected automatically through cookies and similar technologies, such as IP address, browser type, pages visited, and the dates and times of your visits.

We do not knowingly collect personal information from children.

2. How We Use Your Information

We use the information we collect to:

  • Process, fulfill, and deliver your orders.

  • Communicate with you about your orders, account, and our business relationship.

  • Coordinate ordering, availability, delivery, and related logistics, including by text message where you have agreed to it.

  • Provide customer service and respond to your inquiries.

  • Operate, maintain, and improve our website and services.

  • Comply with legal obligations and enforce our agreements.

3. SMS / Text Messaging Program

Yoli Tortilleria LLC operates an SMS (text messaging) program for its business customers to support order coordination and related communications. The following terms apply to that program:

  • Program description. We use text messaging to communicate with our existing wholesale and retail business customers about orders. This includes order placement and confirmation, product availability, delivery coordination, and reminders to customers who have not yet submitted an expected or recurring order. Messages are conversational and transactional. We do not send marketing or promotional text blasts.

  • Opt-in / consent. Customers join our text messaging program by providing their mobile number and agreeing to receive text messages from us as part of their ordering relationship. We only send messages to customers who have provided consent.

  • Message frequency. Message frequency varies based on your ordering activity and communications with us.

  • Cost. Message and data rates may apply, depending on your mobile carrier and plan.

  • Opt-out. You can opt out of receiving text messages from us at any time by replying STOP to any message. After you opt out, you will receive a confirmation and will no longer receive text messages from us unless you opt back in. For help, reply HELP or contact us using the information below.

  • No sharing of mobile information. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information shared with third parties is limited to what is necessary to operate the messaging program (for example, our messaging platform provider). All other use and sharing categories described in this Privacy Policy exclude text messaging originator opt-in data and consent; this information is not shared with any third parties for their own purposes.

4. How We Share Information

We do not sell your personal information. We share information only in the following limited circumstances:

  • Service providers. With vendors who perform services on our behalf — such as payment processing, order fulfillment, delivery, website hosting, and our text messaging platform — and only to the extent necessary to perform those services.

  • Legal and safety reasons. When required by law, regulation, legal process, or governmental request, or to protect the rights, property, or safety of Yoli Tortilleria, our customers, or others.

  • Business transfers. In connection with a merger, acquisition, financing, or sale of business assets, in which case information may be transferred as part of that transaction.

As stated in Section 3, mobile opt-in information and SMS consent are never shared with third parties for marketing purposes.

5. Cookies and Website Technologies

Our website uses cookies and similar technologies to operate the site, remember your preferences, and understand how visitors use the site. You can manage or disable cookies through your browser settings, although some features of the website may not function properly if you do so.

6. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect the information we collect. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your information for as long as necessary to fulfill the purposes described in this Privacy Policy, to maintain our business relationship, and to comply with our legal, tax, and accounting obligations.

8. Your Choices

  • You may update or correct your contact information by reaching out to us using the details below.

  • You may opt out of text messages at any time by replying STOP, as described in Section 3.

  • You may opt out of marketing emails by following the unsubscribe instructions in those emails, where applicable.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date above. Changes are effective when posted on this page.

10. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Yoli Tortilleria LLC 3119 Bell St, Kansas City, MO 64111 Email: info@eatyoli.com Phone: 816-708-1030 Website: https://eatyoli.com